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We hope that you will be delighted with every purchase from EASTAMPS.COM However, we are happy to exchange or refund your purchase if you are not entirely satisfied. Please notify us within 7 days of receiving our goods and return the goods within 14 days to:
PO Box 260083
We will allow extra time if items are being returned from outside NZ. Items will be fully refunded or exchanged providing they are in the same condition as when they arrived and you have taken care to ensure the items are received by us and not damaged in transit.
Post and packing costs are non refundable unless goods have been received damaged. We are not responsible for return postage or packages that do not reach us. Please make sure you retain proof of postage.